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Artificial Intelligence

The Agentic Shift: Duck Creek’s Multi-Million Dollar Bet on Autonomous Insurance

Duck Creek Technologies has launched an insurance-native agentic AI platform that moves beyond simple chatbots to deploy goal-oriented agents capable of handling complex underwriting and claims workflows. By blending generative AI with rigid insurance logic, the platform aims to automate the industry’s most document-heavy bottlenecks while maintaining regulatory compliance.

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