Privacy Policy for Muza AI

Last Updated: Mar 27, 2026

1. Introduction

"Muza AI" ("we," "us," or "our") operates the website www.muza-ai.eu (the "Site"). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you access the Site, use our mobile applications, or interact with our services. By using the Site, you acknowledge and agree to the practices described in this policy.

2. Information We Collect

A. Personal Information Provided by You

• Account Registration: Name, email address, and password (if applicable).
• Comments: Display name and comment content. Authentication uses third-party OAuth (Google, GitHub, Discord). We store zero PII (no email, IP, or raw profile ID), only a hashed identifier for attribution.
• Newsletters/Subscriptions: Email address for subscription management.
• Contact Forms: Name, email address, and message content submitted through our Contact page.
• Paid Services: Payment details processed exclusively through PCI-DSS compliant third-party processors (e.g., Stripe, PayPal); we do not store credit card data on our servers.

B. Automatically Collected Information

• Cookies and Tracking Technologies: To facilitate site functionality, analyze traffic, and personalize content. See our separate Cookie Policy for details.
• Usage Data: IP address, browser type, device identifiers, pages visited, and session duration.
• Log Data: Server logs including error reports and traffic sources.

C. Third-Party Advertising & Analytics

• Google AdSense: We use Google AdSense to display advertisements. Google AdSense uses cookies to serve ads based on your prior visits to our Site or other websites on the internet. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our Site and/or other sites on the Internet. You may opt out of personalized advertising by visiting Google Ads Settings.
• Analytics Services: Google Analytics to monitor traffic and user behavior patterns.
• Social Media: Content sharing via social media buttons may trigger data collection by those respective platforms.

3. Use of Information

We use collected information to:

• Deliver news content, newsletters, and account-specific services.
• Process subscriptions, comments, and payment transactions.
• Improve site performance, security, and user experience.
• Respond to user inquiries and support requests.
• Comply with legal obligations (e.g., court orders, fraud prevention).
• We do not sell your personal information to third parties.

4. Data Sharing and Disclosure

We share information only under the following circumstances:

• Service Providers: Third parties engaged to perform services (e.g., email delivery, hosting, analytics) who are contractually obligated to maintain confidentiality and use data solely for our instructions.
• Legal Compliance: When required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or asset sale, with prior notice to users.
• Advertising: Aggregated, non-personal data (e.g., "Users aged 25–34 constitute 40% of our audience") may be shared with advertising partners.

5. Your Privacy Rights

Under applicable data protection laws (including GDPR for EU users), you may:

• Access personal data we hold about you.
• Request corrections to inaccurate data.
• Request deletion of your account and associated data. Comment system users can instantly delete their data via the Disconnect link in the header.
• Opt out of marketing communications via unsubscribe links in our emails.
• Opt out of non-essential cookies through our cookie consent banner.
• Manage personalized advertising preferences via Google Ad Settings.

To exercise these rights, please submit a request via our Contact Form. We will respond within 30 days. Verification of identity may be required.

6. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy:

• Newsletter Subscribers: Until an unsubscribe request is received.
• Comments: Retained until you use the Disconnect feature to wipe your data, or if content is flagged as abusive.
• Account Data: Until a deletion request is submitted.
• Analytics: Aggregated data retained indefinitely; personal IP data is anonymized after 24 months.

7. Security Practices

We implement industry-standard security measures (e.g., SSL/TLS encryption, regular security audits) to protect your data. No internet-based system is 100% secure, and we disclaim liability for unauthorized access beyond our reasonable control.

8. Children’s Privacy

Our Site is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such data collection, we will delete it immediately.

9. International Data Transfers

As our Site is operated from the EU, your data is primarily processed within the European Economic Area. However, some third-party tools (like Google Analytics and Google AdSense) may transfer data to the United States. We ensure these transfers are covered by Standard Contractual Clauses (SCCs) or the EU-US Data Privacy Framework.

10. Policy Updates

Changes to this policy will be posted on this page with a revised "Last Updated" date. Continued use of the Site after changes constitutes acceptance of the new policy.

11. Contact Information

For privacy-related inquiries, deletion requests, or to report a compliance issue, please use our secure Contact Form. This ensures your request is officially logged and routed to our Data Protection team.

Muza AI (Operated by 2manekenAI)
Contact Form: www.muza-ai.eu/contact

This policy is effective as of Mar 27, 2026.